Legal
Last updated 16 September 2026. Please read these terms before using this website or booking a tour with JunketTours.
This website is operated by JunketTours, 156,Block M Phase 2 Johar Town, Lahore, 54000, a tour operator licensed under licence no. 11918. By browsing the site or submitting an enquiry, booking request, AI planner request or visa invitation request, you agree to these terms. If you book a trip, the written confirmation and invoice we send you form part of your contract and take precedence where they differ from these terms.
Cancellations and refunds follow our Cancellation & Refund Policy unless your invoice states otherwise. Northern routes can be affected by weather, landslides, flight cancellations or government restrictions; where that happens we will offer the best reasonable alternative (a revised route, new dates or a refund of the affected services).
Hotels, airlines, transport and other on-ground services are arranged by JunketTours but provided by independent suppliers under their own terms. We choose suppliers carefully and will help resolve any problem. To the extent permitted by law, our total liability to you for any claim relating to a trip is limited to the price you paid us for that trip, and we are not liable for indirect losses or for events beyond our reasonable control (including natural disasters, strikes, epidemics, security incidents or government action). Nothing in these terms limits liability for death or personal injury caused by our negligence, fraud, or any liability that cannot legally be limited.
Site content, photography and itinerary designs belong to JunketTours or are used under licence and may not be reproduced commercially without permission. Photos on the site illustrate destinations and may not show the exact hotels, vehicles or conditions of your trip.
If something isn't right during your trip, tell your guide or message us on WhatsApp straight away so we can fix it on the spot. If it remains unresolved, email JunketToursofficial@gmail.com within 30 days of your trip ending, with your invoice number. We acknowledge complaints within 3 business days and aim to give a full response within 14 days.
How we handle your personal data is explained in our Privacy & Cookie Policy.
These terms are governed by the laws of Pakistan and disputes are subject to the courts of Lahore, Pakistan. If you are a consumer living elsewhere, this does not remove any mandatory consumer protections you have under the laws of your country of residence.
We may update these terms; the version on the date you confirm a booking applies to that booking. Questions? Email JunketToursofficial@gmail.com, WhatsApp +92 320 9973486, or use our contact page.
